At eliteinn.co.in, we strive to provide excellent customer satisfaction with our products. This Refund Policy outlines our guidelines for refunds concerning online purchases. Please note that this policy applies only to products purchased through our website. For export shipments, we do not provide refunds. For further information regarding export shipments, please contact us directly.
Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation, and delivering of the shipment subject to Courier Company/post office norms. The estimated delivery time for international orders is 12-15 days from the order date.
For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation, and delivering of the shipment subject to Courier Company/post office norms. The estimated delivery time for domestic orders is 4-5 days from the order date.
Eliteinn is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk on info@eliteinn.co.in
Refund Eligibility:
Online Purchases: We offer refunds for products purchased through our website within [3-7 Business Days] of the purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
Export Shipments: Refunds are not applicable for products shipped for export. We encourage customers to review their orders carefully before confirming export shipments.
Refund Process:
Online Purchases: To request a refund for an online purchase, please contact our customer support team at info@eliteinn.co.in within the specified refund period. Provide your order details and reason for the refund request.
Export Shipments: For export shipments, refunds are not available. If you have any questions or concerns about your export order, please reach out to us directly for assistance.
Refund Processing Time:
Once your refund request is received and approved for online purchases, we will initiate the refund process. Refunds will be processed within [7 business days] and credited back to the original payment method used for the purchase.
Return & Shipping Policy:
Customers can return their products within 3 days. All products are shipped next day of order and delivered within 7 days.
Contact Us:
If you have any questions or require further clarification regarding our refund policy, please don’t hesitate to contact us at info@eliteinn.co.in. Our customer support team will be happy to assist you.
Policy Updates:
We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
